Juliana E.

I have gone through 2 renewals with metromile and I will be switching auto insurance now. I have 3 cars that are insured with metromile and 2 drivers. No accidents and I own my own home.

Each renewal I have seen the rates go up even on a vehicle that in most months doesn't even have miles on it. The other vehicle is driven maybe once a week.

Car A 2019- 53.32 to 60.00 to 82.46 this car is driven about once a week to the grocery store.
-Per Mile.133 to.153 to.134
Car B 2012- 34.72 to 40.20 to 53.92 this is the car that is driven the most
-Per Mile.052 to.060 to.079
Car C 2003- 30.07 to 35.10 to 46.50 this car most months is driven 0 miles or maybe like 20.
-Per Mile.061 to.070 to.081

Between my car B and car C that is driven less my Per Mile is higher leading me to believe that the Per Mile is higher so the company can get as much money as possible. The car is 9 years older and driven less. I have 3 cars that fall into driven moderately, occasionally and almost never and there is no rhyme or reason that I can come up with for the continuous increases especially to a vehicle that is hardly ever driven.

2 drivers and 3 cars with a monthly average driving 1,000 miles between the both of us. The average single person drives about 13,500 a year. So 17,000 miles for 2 people if you base it off the national average. So 2 drivers that drive about 500 miles a month on average. Recently the actual miles have decreased because we moved to a small town.

When I reached out they could not explain the reason for the increase and told me to deal with it. Again no accidents, no tickets, home owner, multi-car, no lapse in coverage, continous coverage, etc so you think I would be getting discounts. Think again. My discounts come out to pennies.

I've always had big insurance companies and always saw a policy decrease for you know not having a accident.

Oh and the road side assistance is a joke I waited over 8 hours and decided to pay out of pocket for another company. No number to call and talk to someone real.

I've been quoted way cheaper than what I am currently paying through discounts that other insurance companies offer that metromile only gives me pennies.