Shoebuy was easy to order and quick delivery. Easy return. Just note if you need something right away, and you think you might have to exchange it, it takes a bit longer. You send your shoes back. Once they receive them, then they send out your new order. Fair enough, but you have to remember to add the time it takes for them to get your return. It's very easy though, so I would not be afraid to buy shoes from them and I am a hard one to fit!