Julie R.

As usual what a rubbish company. They are willing to charge you next day delivery but you never received it because they will not stop using EVRI to deliver their orders. When you get in touch with them they refused to help in any way and have no way of contacting the courier, which again is useless. I ordered next day delivery and it was supposed to delivered yesterday at my work between 5.00pm and 6.00pm. We close at 5pm but I stuck around as I was told that it might be a bit late and that they could delivered up to 8pm. I stay at my office in an unsafe place until 8pm and no delivery. I had conformation today 03/11/2022 that it would be delivered between 11.30am and 12.30pm. Wouldn't you know it, it did not arrive. Now they are saying anytime between 5.30pm and 6.30pm. I then had a very circular conversation with the webchat which was utterly utterly useless, with absolutely no resolve. What is the point in charging premium delivery when you do not get a premium service!

Julie Roberts Dont order anything from Wish. They are impossible to get in touch with. My mother had been ill sine the 20 March and actually died on the 8 April. She was to go on a trip and ordered nearly £100.00 worth of stuff which I have but am unable to return. You cannot contact them unless you go through the account of my mother and they only return items within a certain time although I have tried on numerous occasions to get in touch with them they have not responded. I have now been able to get onto my mother's account and now they won't take anything back because it has been too long. They have sent a couple of returns lables to send some items back but will only send them to my mother's email (again which I don't have access to!). AGAIN DON'T BUY ANYTHING FROM THEM THEY DO NOT CARE ABOUT THE CIRCUMSTANCES.