I wouldnt even give them one star. Awful company. No customer service representatives available to talk to. Just a number that sends you in circles. Stay away.
Julie S.'s review of Care.com earned 7 Very Helpful votes
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In summary, my wife created an account for us to find a cleaner, and she purchased a monthly plan...
I have NEVER dealt with a business that charges your credit card just any old time they please...