Their customer service is the worst I have ever encountered. Purchased a winter puffer coat which is a flimsy badly made product. It will not keep anyone warm. Due to the holidays and covid spike I wasn't able to receive the item in time but they refuse to assist the return request. Horrible customer service during a time where everyone is struggling shows what their are driven by. They don't care at all about their customers, just shoppers into buying cheaply made items through decent advertising.