Julio V.

Upon retiring I bought a watch. God had already provided me a parachute by placing me in a job I should never have worked at. Come to think of it, it was that job that provided purchase of the watch here mentioned. I am building a photography / videography / recording studio to help at risk kids. Meaning I do not wear my watch everyday. When I first received it, I placed it away for safe keeping. When I did use it for the first time, I knew nothing about unlocking the crown or day or date change. Well I call and the lady that sold me the watch and she was wonderful. Per phone I learned to do so. Again I placed it down for a few days and when I went to use it, the date would not change. I mailed it back, and it returned on time right date. I laid it down and again no date change. I did some research and found what to do by other watch repairmen and got instructions and also learned that indeed, I had purchased from a very reputable firm. So, today I call her again. She put her watch expert on speaker. He told me some things the other repairmen had not. Simple things like winding date by turning left not right. I did as instructed and I must own up to it, the watch was always in mint condition. I am very pleased and appreciate this company. By the way, I also bought a watch for my loving wife. True story. Thank You Gray & Sons for your integrity, and well wishes you place in all your boxes. Blessings to you and all your households. One dedicated customer. JV San Antonio Tx. Today I give God all the glory.