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June P.

Contributor Level

Total Points
80

1 Review by June

  • Firstleaf

8/18/23

I canceled twice on the website and then sent an email stating I had canceled twice before but they were sending me emails stating they are sending me a new order. I stated I would not pay for any further deliveries, a delivery was left on my doorway without me signing and I was charged $215 on my credit card. I called when I received the bill and was told yes they saw I tried to cancel but it is not official, because I did not receive an email from them stating they closed the account. Total FRAUD

Service
Value
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Returns
Quality
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Firstleaf -. – Firstleaf Rep

Apologies for the confusion regarding the cancellation process. It does seem you logged on to your account and attempted to cancel however the updates to your account were never confirmed. In order to make changes to your account we do ask that you save changes in order for them to take effect. Your account has been closed as of August 2023 and you will not be receiving any future shipments unless you reinstate your account with us.

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