Juni M.

I bought two separate pieces during the same timeframe last month, almost 200$ worth might I add which to some came be seen as a good CHUNK of money. I reached out immediately after an email was sent to me that my packages were here (they weren't.) I was like cool, maybe I can give them another month since it's two orders. I contact them and Mario from Customer Service responds back that "Unfortunately, your order has been delayed due to an unexpected strike from our logistics partner, as a result, some packages may arrive a few days later than the estimated day we gave you when we shipped your order." Okay. Cool. I'm not too rushed I can wait. A couple of days passed, (I needed these for a comic con, I wanted to go with my friends and needed to make sure that I had options + make sure that I could do the makeup in an adequate time.) I contacted them again and they told me to expect them at the end of the month. So I asked for a refund. Which… you know they said no to— that they couldn't do refunds, returns or exchanges. So, I'm sitting there and I'm thinking, "So they're going to charge my account. They're going to keep pushing back the date of my items being delivered and I can't do anything about it because I paid and I can't budge from here?" I guess I should've did a little research on the company since it's supposed to be… what? A T-Shirt business?