I ordered 2 pairs of shoes in mid Nov. The charge was made to my paypal account and transaction was completed immediately, but after more than 2 months I still have not received my order. I contacted the company 4 times. Each time, they said that that it had been shipped, but they would not provide the tracking number or shipping date even though I requested. They just keep telling me that because of the holidays seasons a lot of shipments were delayed. It will arrive "very soon". This is almost the end of Jan! I also requested a refund but they never responded to the request either.