Jurgita G.

We've stayed in Ritz Carlton Bali resort&spa on August 2022. Cost per night more than 600 eur. Somebody from staff came to lock the mini bar on our arrival (cost max 30 Eur)… Laundry (3 clothes were delivered in 2 days) with request to pay in cash, requested buggy didn't arrived in time, ordered food was deliverd in 1 hour with request to pay in cash. Private pool was dirty on first day of stay… We'll never choose this hotel again…

My reward was paid in RUB by booking.com. Shame on your company who doesn't know where is Lithuania! Take your $#*!ty reward back! My country is not russia and our currency is EUR not RUB.