My first order was short 1 product. No notes, messages, or callls to let me know, just short. I called and was told it was out of stock and I would receive it in a couple of days. I have called, emailed, and messaged multiple times. I have ordered twice more since then and still not received my shortage. It's been 3 weeks and I've spent $400. The product is stellar but I'll have to move on if they don't make this right.