I bought an item online in November 2021. The day I received it I wrote an email to resend it, because it was not what I expected and it didn't fit me either. It took me a month of emails to finally receive the info I needed to return the package. It took about another month before I received an email (upon my own request again) that the package was received. From the day I returned my package up until today (which is about 4,5 months further) I have yet to receive my refunds! How hard can it be to make a money transfer back to the account from which it was payed?!
I sure wish I had read these reviews before I ordered the item... I'm now getting ready to gather information and forward it to our lawyer. By now the amount that I'm owed is about to be double as much due to interest...