J W.

As a former Customer Service Rep, I can validate the one star reviews, and add that it is also a horrible company to work for. We are set up for failure with being under fire with keeping our employee reviews at 5 stars, while they can't deliver any item without damage. I would take about 100-300 calls, texts, emails per shift and 90% were regarding damage, missing deliveries, backorders. This company doesn't care about its employees so of course they don't care about their customers. Managers and Regional Managers are the most arrogant I've ever worked with. This company needs to be investigated by the FTC for consumer fraud. If you have taken the time to leave a review, take the extra time to report to a higher authority...Federal Trade Commission.