God forbid you make a mistake on your order. I needed to changed the shipping address after I ordered my clothes and they wouldn't let me change the address and the order hadn't even been processed. All because I called 40 minutes after and not under 30 minutes after I made the order. What kind of rule is that?
So not only could I not get my clothes, I didn't get a refund either and I'm out $80. They said take it up with the delivery service, even though THEY wouldn't let me change my address.
I've shopped here for the last 15 years and I'm absolutely done.