Jy B.

This company could do much better with the website for customer services and providing customer service. I have been trying to work with them for mistakes that happened with shirts ordered. Both were not right. I ordered a medium shirt for my wife and mens 3X. When I finally received the order neither shirt was correct. The medium for my wife was nowhere close to what I ordered and the 3X was for a women. I sent in a request to see what they would do. We went back and forth for a bit just to get them to agree to do my wife's shirt and send it to me. They then sent me a screenshot of the order. I am not sure what went wrong with the system when ordering but it showed something other than what I saw when I placed the order for a mens shirt. So then I was willing to accept that somehow I messed up. I asked to see if they would allow me to replace it with the same price as they first sold to me and I got a snarky email back that started, "As previously stated…." Well I did not ask for the previous comment, I asked policy for a consideration of an approach I was willing to pursue. With that all said. I am taking the rest of my business to other places that care.