"DON'T BUY FROM THIS COMPANY! THE WORSE EXPERIENCE EVER! I buy stuff online all the time. www.2020pc.com is the worse company that I had to deal with. Their prices might be lower, but believe me you don't want to deal with them. Consider paying a little extra at other reputable web-retailers for the peace of mind. I purchased 2 scanners. New. First one never worked. I asked www.2020pc.com to return/exchange. The bottom line is - YOU WILL NOT BE ABLE TO RETURN OR EXCHANGE anything for any reason without paying extra. BAD BAD BAD COMPANY!"