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I placed an order over 5 weeks ago and I have yet to receive the package or even get notified that it has shipped out yet. I have chatted with costumer service on week 2, week 3 and now on week 5 and they all tell me different things such as, an item being out of stock and they are waiting for it to come back in stock to ship my package. Each time I talk to someone they tell me my package should ship out the following week, but it hasn't. This is very frustrating and something like this should not take 5 plus weeks to ship. I am very dissatisfied with this company.
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It was ok. But it's hard to stop the membership and it's ridiculous and they took my money and...
Hello Kailey,
We are sorry to hear if you are unhappy with our shipping and handling. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle