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Kailyn Z.

Contributor Level

Total Points
82

1 Review by Kailyn

  • Scrubs and Beyond

11/15/22

I'm never ordering from this company again. I have been back and forth on the phone with different customer service reps and supervisors and no one can seem to give a straight or correct answer. I ordered 2 pair of scrub pants TEN days ago and the order is still pending. Hasn't been processed, fulfilled, nothing. So I call and they send it to a higher up who hasn't gotten back to me in almost a week. Everyone keeps saying they have no idea why it hasn't processed but will figure it out. Ten days later I still have no answer. Apparently now my issue was sent to corporate and thats been 2 days and I still haven't heard anything. They all keep saying they will contact the warehouse and nothing comes of it. I'm also told now they can't just cancel my order and re process it because I'll be charged twice? It makes absolutely no sense. I don't understand how it takes 10 days to contact a warehouse over 2 pair of pants. I'm relying on these because I can not buy in store and as I'm pregnant I ordered maternity scrubs and my regular ones don't fit. I work in Healthcare I have to wear scrubs.

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Kailyn Z.'s review of Scrubs and Beyond earned 2 Very Helpful votes

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