I ordered on 7/31 and when I looked my order up online, the website said that my dress has shipped yesterday. I went to track my order, clicking the link, and the tracking number is not loading on the delivery service website that I've never heard of and it seems to be coming from Asia. The reason I decided to order from TBDress was because I saw all the positive reviews. I'm wondering if they are people paid to post these reviews? Because upon actually scrolling through the reviews, I'm reading a lot that are similar to my situation. I hope the dress comes and I hope it's not of poor quality or else this company will not hear the end of it from me!
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team