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Kalle S.

Finland

Contributor Level

Total Points
80

1 Review by Kalle

  • Laptop Frog

3/17/21

The seller sends only half of the ordered, taxes things, makes uncovered promises and deceives. Does not recommend the seller
Seller have promised full refund on last year now is over 3 months and nothing!

Tip for consumers:
The seller sends only half of the ordered, taxes things, makes uncovered promises and deceives. does not recommend the seller
seller have promised full refund on last year now is over 3 months and nothing!

Products used:
Have ordered laptop parts, but seller haven't shipped all what I have buyed, then have give promise to refund but over 3 months nothing happens and no refund

Service
Value
Shipping
Returns
Quality
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laptopfrog .. – Laptop Frog Rep

Dear Mr. Kalle Saar,
You made eBay order total price US $23.58 with Free Economy international Shipping for Hinges "Predator Nitro 5 AN515 42 41 AN5
AN515-53 Cover Case Hinges AP211000700"(https://www.screencast.com/t/sHBQiURP), which You received (https://www.screencast.com/t/4Spz7a5AWk6);
In eBay messages You claimed - "On your selling description information you are selling the case covers and hinges, why I get only
The hinges?." (https://www.screencast.com/t/RXA1a15zA), yet You have placed order only for hinges, please review eBay order number: 12-06100-28644
And payment Transaction ID: 5LN97162CN142144U details (https://www.screencast.com/t/McTCVQwgFO).
Import customs taxes are buyers responsibility - https://pages.ebay.com/taxes/.
After response we received negative feedback from You in same way like here, for this reason we suggested to revise feedback and beyond that during eBay buyer protection time You did not take any further action - to receive refund or return item. For three month's You kept item and only after that time You opened not received item case which was closed by eBay because item was delivered (https://www.screencast.com/t/8x9g1TRw).
Let's hope this situation is just a misunderstanding. For this reason we already informed eBay support about Your actions regarding this item and we suggest You to try contact eBay support for information about full refund and how to open item return case.

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