Kandi C.

I ordered 2 brown/honey brown highlighted wigs. Both with different item numbers I was sent 2 of the exact same white platinum blonde wigs instead. When I try to return them to vitowigs.com. They sent me a threatening email that says either take a $10 refund or you can send the product back and pay all shipping fees, customs, fees, taxes, and any international shipping costs. They also said they have no idea how long it will take to get through customs that it normally takes a long time totally intimidating you not to send back the product and to except their $10 credit so apparently they have some cheap five dollar synthetic wigs that they want to get rid of they charge you $30-$75 and they keep your money and send you a knock off product and send you $10 back. A great racket because it still working somebody should cut them off and stop them immediately. **** and I paid for expedited shipping as well.