Kanis F.

Worse company for buying socks.

1 order 3 pair of socks worth $148 for my old parents.
At first they charged on my card without sending any order process or shipping info. You will never get any information of order from them.

After waiting about 10days I received 1st pair(quality was bad). Since they don't have CS no so I sent email about my order and how to return the bad pair I don't want. They then gave me one tracking no for the product with I have already received, no info about return. Then I sent another email about missing 2 pair of socks. After 2 day they send me another tracking no. Saying it shows you have already received the product. By the meantime I received 2nd pair.
Then I ask them about the 3rd pair. They kept providing me the two tracking no they already gave me for the 2 pair I received. At this point I stopped asking about return process. After waiting 2/3 days, I again asked about missing pair. They kept asking in the email did I checked properly, if I checked my mail box, PO box. I told them I checked every where. Then they told can you check again?

Then I said, since you gave me 2 tracking no then that means all pair suppose to come in those to packages. Since the missing pair was not any of those two packages then means you never send me the last pair. Why you are asking me to check again? Unless the parson replying my email pack all 3 pair and ship them by herself how she is sure they send all 3 pair to me.

Then told them enough is enough. Either replace or refund me otherwise I will file complain to consumer right union. They never replied.

They just stole 110 dollar from me. I am writing the complain letter.

I wise I could give them -100 rating