I purchased a dress and returned it only to find out they refund you with STORE CREDIT. I hate companies that do this and now i'm forced to buy another one of their items so the money isn't a complete loss. AND it expires in one year! I am absolutely livid. I was going to make this one of my new go to stores but not anymore! I will no longer be recommending this store.
Thanks for your feedback. We apologize for the disappointment. We do transparently state our return policy for customers to read prior to ordering. If you do not use your store credit within a year- we can always reissue. Not a problem. Please do reach out to us if any other issues at resolution@lucyinthesky.email if anything.
- Kate
Kara Has Earned 5 Votes
Kara G.'s review of Lucy in the Sky earned 5 Very Helpful votes
Hi Kara,
Thanks for your feedback. We apologize for the disappointment. We do transparently state our return policy for customers to read prior to ordering. If you do not use your store credit within a year- we can always reissue. Not a problem. Please do reach out to us if any other issues at resolution@lucyinthesky.email if anything.
- Kate