Karbon B.

Cravetv.ca has got to be one of the slimiest, internet backward, businesses I've ever encountered.

First of all, you have allow all third party cookies through your web browser's security protocols otherwise you can't login. And you can only make changes to your account by logging in via an internet browser.

2) There is no option where you can decide if you want email notifications from them -- if you have an account with them, then they have reserved the right to spam you with their emails about anything they want to send you, and you have no say in it (which is so illegal - but there seems to be no place to report them, so they don't care). Their so called "unsubscribe" link never works either. You're taken to the website when you click on it and you get to enter your email address, and that's the end of it -- nothing happens afterward. And I've even reduced the online security of various browsers to absolutely nil, to try and make it happen, but it never does. Total spammers, this company is!

3) You can't clear recently watched shows that you've tried and didn't like -- you can try, for hours -- but it won't matter, cos they don't leave. They have 3 categories; "Continue Watching", "My List", and "Watch History". My List you can clear shows from within the app (the only thing that ever works as described). Sometimes, the items from the watch history will disappear after you click the "x" beside them from your streaming device, even though there's no sign of that after you click on the "x" (as is in, it's still there in your browser). There's no option to remove anything from the continued watching list though -- try even five minutes of an episode with this company, and you're doomed to trip over it in your cluttered watch history forever. Wouldn't common sense dictate that if you delete something from your watch history, that it would be removed from your continued watching list also? Apparently not.

4) Although there is an option to stop episodes of a series from autoplaying in your settings online, it never transcribes to the streaming device you're using to watch Crave with. You'll get a notice that episodes won't autoplay on the device you've signed in on (ie only an internet browser), but what's the point of using a streaming device attached to your TV so you can watch in comfort, if your settings are only listened to via your computer, or mobile device that you don't want to watch on?

The good... well, if you don't mind being email spammed, having to allow any third party cookies from unvisited webites that have no privacy policy deposited on your computer or mobile device while dealing with their website, and that you have no control over your watch history or that episodes will autoplay using up expensive data (even under WiFi)... then the shows they have do play (for the most part) without too many glitches or interuptions, their service is reasonably priced for what they're offering, and they have a reasonable selection of titles to choose from.

As already mentioned by other reviewers, their "support" staff are useless. If you try to report a problem, all they can do is recite the obvious which you've already tried and didn't help you the first fifty times you tried it, so they're just continuing to waste their customer's time (and patience). The best part about how incompetent and sleazy this streaming company is, is that it's owned and run by Bell Media Inc., Canada's... wait for it... leading internet, telephone, and mobile service provider. After dealing with Crave, it's easy to see how Bell became as rich and powerful as they are -- and it's not because they listen to, or respect, the privacy and time of their customers.