I had to cancel my flight because my grandson died sadly.
Cheap Caribbean gave me travel credit for the hotels stay and said I need to email United airlines myself for a refund. I did and United airlines gave me a refund back not travel credit, this is where cheap Caribbean stole my refund then posted it as travel credit when I questioned after 5 weeks.They did not email me of credit received from the airlines until I called.
This company is a total rip off.
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