Karen B.

This is not the same company as the original Things Remembered; they just bought the name, which I wasn't aware of. I ordered an engraved silver ornament for my 8th grandchild. The object was not even close to the other 7. Cheap thin silver looking metal, probably aluminum, tiny print, and almost $13.00 to ship! The first photo shows Sully's (born after Christmas, so I had to back date it) and Brody's, which is what I was expecting. I sent an email with these photos, but never received a response. So I made the phone call. They are now refunding me 20%, but this doesn't really make it right for the last child.