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Karen E.

Michigan

Contributor Level

Total Points
80

1 Review by Karen

  • Estatik

8/2/23

Estatik reached out to me after I left my first review. Estatik had a legitimate reason for having difficulty responding to my attempts to get customer service. The Estatik team members were undergoing a bad safety threat. In an effort to insure that the Estatik team members remain protected, I will not go into detail about what that threat was. Estatik helped me with my issues and are continuing to work with me. I am knocking off one star because of the initial problems. Because Estatik gave me five star service once they did reach out to me, I am raising their overall rating (which takes the initial rating into account) to a 4.

Tip for consumers:
Estatik personnel were in a life threatening situation which interfered with their ability to communicate with me. Estatik personnel did reach out to me and are now working with me. Estatik is definitely still in business.

Products used:
Estatik Pro plus several customizations that cost me extra. Estatik is working with me regarding changes to the customizations.

Service
Value
Quality

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