Not much different that 95% of the others here. I ordered 3 items 12/9, one shipped 12/10 and I received it in about a week; the other 2, shipped 12/16. Of course the 2 are for my grandson's Xmas and were received on 12/23. They are similar but not what I ordered. I called *******225 and did talk to a live person, who gave me confirmation numbers to return "only" the items I ordered, not the ones I actually received. Should have looked at this site sooner. My bad. Needless to say, I won't order from them again and it doesn't sound like I would have much luck with a smooth return either.