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Placed order on 02.02.2018, which promise of next day shipment. 19.02.2018 and the order STILL has not been dispatched. Multiple efforts to chase the order met with the same non-update that they are 'trying their best' and will be shipped asap, whatever that means three weeks later. Unable to cancel the order online and customer service unable to cancel because 'it's in the warehouse stage' It has been in the warehouse stage since I placed the order. I will never use this site again and advise anyone else to avoid at all costs. I only wish I read the reviews before ordering.
Karen K.'s review of HQhair earned 3 Very Helpful votes
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Really disappointed with the deceptive practice of advertising a 20% discount upon sign up only...
