Karen M.

I have been with ITDR for about 5-6 years and have been completely satisfied. I am very impressed with their customer service and quick response to any issues I have had (and there have NOT been many!) Most recently I had a client point out a glitch in the VEND photo cart when using the favorites tab. After investigating and finding the clients take on the glitch to be accurate, I sent a service ticket to ITDR. They said they would check it out and get back to me. Their first response indicated there was indeed a glitch and that they would take care of it. With in a week or so an update came out and the issue was fixed. I continue to be very pleased with company and would recommend them highly to others. Thanks ITDR!

DO NOT USE THIS COMPANY! WORST customer service I have EVER experienced. I left them a year ago and went with Into the Dark Room (BEST customer service!). They failed to tell me they still owned my domain name and my domain name expired without any notification from them. Dealt with them for 2 days and got nowhere. It would have been as simple as releasing my domain name so I could deal directly with the provider. Never happened. I had to change my domain name and now have to inform all clients how to get on to my website. RUN AS FAST AS YOU CAN FROM THE HORRIBLE HORRIBLE COMPANY!