Karen O.

I placed my daughter's wedding candy order and it arrived quickly and packaged well. The candy sticklettes we ordered were blue instead of pink. After reading the website I was not concerned regarding getting a replacement, but after 2 emails and 2 phone calls I have not been able to get anyone from their company to respond. Brian claims on the website and his phone message that he will get right back to you. But 4 days later no word from anyone. I will not order from them again and do not recommend them to anyone else. If there is a problem with you order, you might just be out of luck!

I wish I had seen site jabber reviews before ordering. I too have been ripped off by JJs house. I ordered a chiffon wrap for my daughters wedding and when it arrived the chest, waist and hips were correct but the sleeves were too tight. My daughter who wears 4 sizes smaller than me tried it on and they were too tight on her also. Once you figure out how to contact them you get the run around. After complying with everything they asked including sending pictures of me in the jacket they told me to take it to get altered, which I can't because there is no excess material. Then they offered me 10% off another jacket. No exchanges no refunds. I also paid for express shipping which took twice as long as they stated. Expensive lesson learned. DO NOT ORDER FROM JJs HOUSE! The reviews on their site are probably bogus!