I wrote a long review of the company and clothing I received from this Internet business. I was not happy at all with any of the clothing I received. However the customer service rep Madelyn did he best and managed to give me a complete refund which will show on my card in 7-14 days. I am still out the $25.68 COD I had to pay at my door but I feel satisfied with the outcome. Still I will never order from Rosegal wholesale ever again.
Dear karen w,
Let me start by apologizing personally for your experience.
Please kindly note we have no control over the tax issue which is regulated by the associated government.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
Yours sincerely,
Rosewholesale.com Customer Service