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Kari K.

Contributor Level

Total Points
81

1 Review by Kari

Gap
  • Gap

12/5/22

I placed an order from Gap on Black Friday. When I received the box there was only 2 items out of the 12 that I ordered As well as two pj onesies from Old Navy which obviously I didn't order from Gap. I called multiple times and finally after the 4th time they said they can't refund my money until I returned those two items. I tried to return them in person and they wouldn't return them and give me a refund for the items I never received. This is absolutely horrible.

Tip for consumers:
Never shop here!

Products used:
When I received the box there was only 2 items out of the 12 that I ordered As well as two pj onesies from Old Navy which obviously I didn't order from Gap. I called multiple times and finally after the 4th time they said they can’t refund my money until I returned those two items. I tried to return them in person and they wouldn’t return them and give me a refund for the items I never received. This is absolutely horrible.

Service
Value
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Quality

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