Returned the RosaCare IPL Perm Hair Remover unit (retail $179) after 2-3 times a week usage with no results. Sent a copy of my return postage receipt, was acknowledged but have yet to recieve a refund after several email exchanges promising to do so since 5/28/22. No responses to my most recent email requests since 7/13/22. PayPal purchase protection unable to help since 180 day guarantee has lapsed. So, I am left with no product nor a refund. BEWARE!