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Karley m.

Contributor Level

Total Points
85

1 Review by Karley

  • Wayfair

4/10/19

WORST ONLINE BUYING EXPERIENCE OF MY LIFE. Bought a bed... it's PAID for, they tell me it will be here April 1 between 9am-1pm. I arrange my WORK schedule to be home for delivery. They call at 11am-and tell me they won't be delivering today because they don't have the bed to deliver at the warehouse. I am then assigned a case manager who contacts me Thursday saying they can't find it. So he orders me another bed that will arrive at the warehouse here in Jacksonville FL on April 22, and they will call me to schedule ANOTHER delivery that I will need to arrange my WORK schedule for AGAIN and they can't guarantee free assembly, will will credit me $75. Big deal! I finally told them to keep it, and refund my money. Not worth my time or aggravation. I will NEVER purchase anything from Wayfair. Ever.

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