Karolee F.

My cards were beautiful, but when I needed to order more, I payed extra to overnight them. I knew it might take a little longer because of a weekend, but it took just as long as my first shipment that I didn't pay extra for. (5 days) You would think paying an extra $25 would make a difference, or at least I did! When I contacted customer service to see what they could do, they over explained how business days work, but weren't willing to offer any sort of refund, future rebate etc. even though I spent a lot of money on my orders for upgraded cards. If you use them, don't waste your money on upgrading your shipping because it is a waste of money. As someone who worked in retail management for years, I know small gestures can go a long way. There's many other great quality printers out there, so as much as I loved the cards, I won't be using this company again.