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Kasia K.

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1 Review by Kasia

UggAustralia

  • UggAustralia

“The worst customer service ever experienced”
1/12/16

Their customer service is a disaster. They emailed me saying that part of my order was cancelled and even after a written request didn't offer me a chance to exchange the item THEY falsely claimed they had in stock or cancel the order entirely. They offered me to create a new order (of course not offering to cover the delivery fees). All that whilst not sounding apologetic at all for their mistake.

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