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This website has some cute clothes but some of the items were very cheap. I could actually see through the fabric before I even put it on. Even more irritating is that when you return items you can ONLY get store credit AND you have to pay for the shipping. Of course they don't tell you that until you go to process a return. There are better websites for similar price points and with MUCH better return policies. I won't be shopping here again.
Tip for consumers:
They don’t give refunds, only exchanges or store credit
Kassandra M.'s review of Pink Lily earned 7 Very Helpful votes
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Hey Kassandra,
Thank you for your feedback. This is not the type of experience we would like for our customers and are always striving to improve. We are sorry that the item you ordered was not the quality you were looking for. Please reach out to us on the Contact Us form located here https://pinklily.com/pages/contact-us. We can help from there.