I ordered some tshirts as a test order as we order a larger amount each month.
I am so happy we only did a test order as the shirts didn't turn up. After a number of emails, staff not understanding and months (I mean months - 4 months) I got a refund.
The stock was sent to the wrong address, I had to point this out to two staff that the address on the sent receipt wasn't the invoice address, I was told it would be resent, it wasn't, I was told a refund would be paid, it wasn't until I chased the refund maybe more than 4 times.
I am shocked a company like this is in business. I'm so glad we only did a test order of around $230 instead of a large order.
Don't waste your time. I have wasted hours and hours on getting a refund and in the meantime we found a new supplier where stock actually arrived before i even got a response from these guys.