kate j.

If I could leave 0 stars I would

I logged into Ticket Master to purchase a ticket, When going through the process it only gave me one option to select for section 306. I tried everything and it would only let me select the one seat. I went through the process, then logged back on immediately and it all the sudden had 50-75 different options to choose from and the one I needed was there. I contacted Ticketmaster and they refused to look into the incident or even help me out. I asked either for a refund or just a credit since it was a glitch in their system. They absolutely would not look into it and said they do not offer any type of refund or credit. I tried working through paypal and they could not help as well, and just because the agreement says sections may vary from time to time. They refused to help. There was a glitch in their system and no one will help. I am a level one trauma nurse that worked all throughout covid and this was the one thing i wanted to do to treat myself from working directly with covid patients 60 hrs a week, yes working well over 10-15 hrs of OT a week to care for ICU level patients. And pay pal/ ticket master has shown their true colors in the fact they do not care about their customers just money. A glitch in their system and i have to pay the price for it. This should be looked into and Ticket master should be investigated for incidents like this. Its not fair to their customers, i even understood if they couldn't give me a refund and would have gladly accepted the credit, but they were rude and unwilling to help or even look into the matter. I do believe they do this stuff on purpose to get people to end up in this situation just like me. My purchases were not even a minute apart. There is no way their system magically had 75 new options when I only had one and nothing else a minute ago.