I wish I could give a zero! I sent them probably 30 items. All gently used, some even still had the price tags on them. They took 8 items and gave me $15.63. I would have just gone to Crossroads and dealt with the mean girls head on and got more money. This place is such a rip off for the sellers. I'm so angry and then they have the nerve to ask me how my experience was. Do not waste your time selling your clothes here, they are thieves!