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I own an online store, I sent a parcel by this company for the first time.
At first they said it was lost, so I sent it by another delivery service, and after a couple of days it was at my customer, unfortunately I did not get any help from the support, and only lost money and goods.
Tip for consumers:
I own an online store, I sent a parcel by this company for the first time.
At first they said it was lost, so I sent it by another delivery service, and after a couple of days it was at my customer, unfortunately I did not get any help from the support, and only lost money and goods.
Products used:
Shipping company
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Empty.
Worst service Ever, will NEVER use them again! — I will NEVER use them again. Their courier...
Hi Kate, we're sorry to hear that your parcel was declared lost. We understand that you sent a replacement item to your customer as the first parcel was deemed lost. We'd like to look into this further - can you please send us a chat or an email at sendle.com/help so our Support team can look into this incident further?