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On Feb 17,2016 we ordered Office for Mac 2011, and the payment of $90.00 cleared our bank the very next day. We HAVE YET TO RECEIVE an ACTIVATION CODE or DOWNLOAD INSTRUCTIONS. We phoned, were put on hold and got tired of waiting for Redbox to pick back up. We sent an email and received NOTHING. When we click "FREE CUSTOMER SERVICE Our customer service reps are available 24/7 to assist you" on Redbox's webpage, we get returned to the homepage. The only email address we can find on the page is *******@redboxsoftware.com - that's right: SALES!
Our Order # is ******* - Seeds of Hope, Inc. Please help!
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Do NOT purchase software from Redbox software. They are con artists. They not only NEVER answer...
After purchasing product I had a very nervy wait as this company failed to communicate with me...
Hello! Can you please try contacting our support again? Email sales@redboxsoftware.com, call +1 877-285-1036, or use the chat function. Your order number was tagged for verification and wasn't automatically deployed because the SIGNIFYD score is low. We use Signifyd to prevent fraud and other potential issues. See https://www.signifyd.com/how-it-works/. I'm sure there is an explanation why your score is low, hence, you need to contact us. We actually tried to call you on 2 separate occasions - Feb 28,2016 7:02:27 AM and Mar 2,2016 1:23:38 PM but did not get a hold of anyone.