I'd have to agree with most posters experiences with this company... I have lived the nightmare more than once. If you are looking for a Christmas present... plan 2 months in advance! I must note that the quality of jersey is far better than the price I paid on on NFL.com website for sew-on plastic crap at 2 times the price! They are a nightmare to deal with, but my calls (not e-mails) have always been answered. I am a real customer returning more than once to them, not just some sheister posting a review to boast their rating... I posses 4 jerseys and I am very happy with every one of them.
If you do not care about shipping times or that jerseys are made outside of US with quality that the US does not provide... this is your site!