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Kathleen B.

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1 Review by Kathleen

Neiman Marcus

  • Neiman Marcus

“Missing Items in On-Line Order”
11/20/23

I will never order from Neiman Marcus again! They used to be the best, and now they are terrible. They did not send an item that was ordered (it was not out of stock at the time), and when I called and let them know (after 30 minutes on the phone), they told me the item is now out of stock and they will process a credit. The customer service is TERRIBLE and the wait time unacceptable for an easy fix.

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