Kathleen C.

For $103 I received a Buche de Noel that appeared to have been handled by a gorilla. The dry ice had completed sublimated. The much smaller cake box sat inside a much-too-large styrofoam container, which allowed it to literally bounce all over. The cake itself had completely defrosted, it was partially uncovered, and damaged. I'd planned to share it with neighbors on Christmas Day. Not happening. The only reason I decided on two stars instead of one is that WS's customer service was excellent and refunded my money immediately. The one star is for the worst shipping packaging I've ever see and that I can't bring what I promised to a Christmas party.