Publix bakery makes delicious cakes, but has recently stopped making one of their most popular cakes. When I went in to order their Basket Weave cake, I was told that they no longer made that cake because "it was too much trouble to make." I was stunned at the reason given...I thought we paid the bakery for the "trouble" they go through to make cakes! The great thing about this cake was that it had a lot of icing and beautiful flowers covering the top...I asked why they didn't just start charging more if it took more time and was told again that it was just too much trouble. Then I found out that if I asked for more icing on another cake they do still make, that it would be a huge increase in price. Wow. The Publix ads that show how wonderful and customer friendly their bakery is sure don't show the heart of the bakery folks at Publix grocery stores who apparently make decisions based on how hard something is...not even Publix bakers want to do any work for their customers now. Maybe they should work from home, too...