Katie R.

I never got my order so I asked for a refund last week for a purchase I made for over $500. They ghost me and I am still asking for a refund another week later and they tell me my package hasn't been delivered. ITS NOT! THAT'S WHY I AM ASKING FOR A REFUND STILL. Also, according to their tracker they only sent the sleep mask and not my LED mask. So not only are they unprofessional when it comes to packaging and making sure they deliver it to the right address but they do not give you your full order. Anyways, they still haven't responded to me and there is no phone number on their website. They force you to communicate through email that takes FOREVER. They say they have a money back guarantee but I've been trying to get my money back for 2 weeks now. Would really like my $500 back for items I cannot even enjoy. Thanks for scamming me!