Kathryn C.

AVOID AT ALL COSTS! Sales team (Jillian) lied about delivery time to get the sale; we kept waiting and waiting for our table to arrive and each time we'd call, they had a different story. Eventually, Memoky (Patty) acknowledged that Jillian had lied and offered to give us a discount (which she later DENIED ENTIRELY!) Jillian, the sales woman that lied, still works there--wouldn't trust her at all. Our table was delayed 3 months. Once it got to our area, we scheduled deliveries on three different occasions---all NO SHOWS... not even the courtesy of a phone call after we had someone waiting from their delivery window of 7am-7pm. When we finally got it delivered (after speaking to the management), the item arrived disassembled, which was NEVER mentioned on Memoky's site---when asked they said well, since we do free delivery, we don't do a white glove service. This is a $1600 table---I cannot believe anyone wouldn't want to have a great customer experience. We had to hire someone to put it together. We like the table, but are returning it, as I cannot support a business of crooks. TERRIBLE TERRIBLE TERRIBLE!