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I have spent a lot of money on Bombas ankle socks in addition to the ones i bought my daughter and grandchildren. All of my ankle socks, almost all 12 pair have big holes in the heal. I reached out to Bombas about this and they immediately told me they would replace all at not cost. They put together my order and provided me an order # and told me they were mailed. 3 weeks later no socks. I go to their sight and talk on line via customer service (who was not at all friendly) I was told that order never went out. So apparently they lied. Right after they said they sent the order they asked me to write a good review, which i did for them. Now I am giving the real review. They lied, they scam which is sad bc i truly believed in them as a company.
Tip for consumers:
Proceed with caution...these socks are too expensive to develop holes within a year of wearing...I wear with slippers with them all the time. there is no reason for the ripping other than bad quality.
Products used:
socks but i have none left bc out of 12 pair i have 3 socks that do not have big holes in the heel.
Kathryn L.'s review of Bombas earned a Very Helpful vote
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